RETURN AN ORDER

At Deluxe Fashion, we want your shopping experience to be smooth and stress-free.

If an item isn’t quite right, you can return it within 14 days of receiving your order.

Use this page to download our official Returns Form and follow the steps to send your item back to us. All returns must include a completed form so our team can process your request quickly and accurately.

DOWNLOAD THE ORDER FORM

COMPLETE ORDER THE FORM

Fill in your order number, your details, the item being returned, and the reason for return.

REPACKAGE YOUR ITEM

All returns must be unworn, undamaged, in original packaging, with tags, boxes, dust bags, or accessories included.

SEND YOUR RETURN BACK

Send your parcel to the returns address shown on the form. Use Tracked Delivery for your peace of mind.

RETURNS POLICY SUMMARY

  • You have 14 days from the delivery date to return your item.
  • Items must be in original condition (unused, unwashed, unworn).
  • Original tags, boxes, shoe boxes, and packaging must be included.
  • Refunds are processed within 3–5 working days after inspection.
  • Return postage is the customer’s responsibility, unless the product is faulty.
  • Sale items follow the same 14-day return window.
  • Exchanges are subject to stock availability.

Full policy is available on our Returns & Refunds page.